Global Lifelines Cleaning Services Privacy Policy
This Privacy Policy for Cleaning Services explains how Global Lifelines Cleaning Services (“we”, “us”, or “our”) collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring compliance with data protection laws like the UK GDPR. By using our website or services, you agree to the practices described in this policy.
Information We Collect
We collect personal information relevant to providing our cleaning services and improving your experience. This may include:
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Contact Details: Name, email address, phone number, and address (e.g. when you fill out our Contact Us form or request a quote).
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Service Details: Information about your cleaning needs or property (to provide accurate quotes and services).
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Usage Data: Technical data such as IP address and browsing behavior on our site (via cookies/analytics) to help us enhance our website.
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Payment Info: If you become a client, we process necessary payment details via secure third-party providers (we do not store your card numbers).
How We Use Your Information
Your information is used for legitimate business purposes:
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Providing Services: To respond to inquiries, give quotes, and carry out cleaning services you requested.
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Communication: To send service confirmations, reminders, or respond to your questions and feedback. We may also update you on important changes (e.g. updates to this policy or our services).
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Marketing (Opt-in): If you opt in, we may send occasional news or offers about our cleaning services. You can unsubscribe at any time.
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Legal Compliance: To meet legal and financial obligations (such as record-keeping for taxes or responding to lawful requests by authorities).
Digital Information and Cookies
We may use cookies and similar technologies on our website to provide a better user experience. Cookies help us remember your preferences and understand how visitors use our site (for example, via Google Analytics). By using our site, you agree to our use of cookies. You can disable non-essential cookies via your browser settings at any time, though some site features might be affected. For more details, see our Cookie Policy (if available).
Sharing Your Information
We do not sell or rent your personal data. We only share information under these circumstances:
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Service Providers: Trusted third parties that help us run our business (e.g. payment processors, scheduling software). They only receive the data necessary for their task and must protect it according to our standards.
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Legal Requirements: If required by law or to protect our rights and customers (for example, complying with a court order or preventing fraud), we may disclose relevant information.
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Business Transfer: In the event of a merger, acquisition, or sale of our company, customer information may be transferred to the new owner so that services can continue. If this happens, we will notify you by updating this policy.
Any partners or processors we use are required to handle your data in line with data protection laws and this Privacy Policy.
Data Security and Retention
We use encryption, secure servers, and access controls to protect your personal data (though no internet transmission is 100% secure). We retain data only as long as necessary for the purposes described and to meet legal requirements. When your information is no longer needed, we delete or anonymize it.
Your Rights
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Under data protection laws, you have the right to access, correct, or delete your personal information, as well as to object to or restrict certain processing of your data. You also have a right to data portability (to obtain a copy of your data for reuse). To exercise any of these rights, please contact us; we will respond within one month as required.
If you believe we have not handled your data properly, you can lodge a complaint with the Information Commissioner’s Office (ICO) (the UK data protection authority). However, we would appreciate the chance to address your concerns first, so please do not hesitate to contact us.
Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “last updated” date. We encourage you to review this policy periodically.
Last updated: 30 October 2025.
Thank you for trusting Global Lifelines Cleaning Services. We are dedicated to keeping your personal information safe while providing excellent cleaning services.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact Global Lifelines Cleaning Services. You can reach us via our contact page or by emailing cleaning@globallifelines.co.uk.
Our mailing address is Global Lifelines Cleaning Services Ltd, Unity House, Westwood Park Drive, Wigan WN3 4HE, UK.