Global Lifelines Cleaning Services

Health and Safety Policy


Global Lifelines Cleaning Services (GLCS) is committed to providing a safe and healthy work environment for all employees, contractors, and anyone who may be affected by our cleaning activities. We recognize that preventing accidents and ill health is not only a legal requirement but also essential for maintaining a productive and positive work environment. This policy outlines our core principles, responsibilities, and procedures regarding health and safety. It applies to all employees, regardless of position, and any contractors working on our

Our GLCS is committed to: 

  • Maintaining a safe working environment by identifying and controlling hazards. 
  • Providing all employees with the necessary information, instruction, training, and supervision to work safely. 
  • Consulting with employees on matters affecting their health and safety. 
  • Ensuring safe systems of work are established, implemented, and maintained. 
  • Monitoring health and safety performance and taking action to continually improve. 
  • Providing adequate and appropriate Personal Protective Equipment (PPE) for specific tasks. 
  •  Responding promptly to accidents, incidents, and near misses.
  • Promoting a positive health and safety culture where everyone feels empowered to report hazards and concerns. 

Management Responsibilities Senior management at GLCS is responsible for: 

  • Setting the overall health and safety policy framework and ensuring its implementation. 
  • Providing the necessary resources to achieve a safe working environment. 
  • Ensuring effective communication of health and safety information to all employees. 
  • Reviewing the Health and Safety Policy regularly and updating it as necessary. 
  • Leading by example and demonstrating a commitment to safe working practices. 

Employee Responsibilities All GLCS employees have a responsibility to: 

  • Take reasonable care of their own health and safety and that of others who may be affected by their work. 
  • Comply with health and safety policies, procedures, and safe systems of work. 
  • Report any accidents, incidents, near misses, or unsafe work practices to their supervisor immediately. 
  • Attend mandatory health and safety training and actively participate in safety briefings. 
  • Use Personal Protective Equipment (PPE) correctly when required. 
  • Cooperate with management on all health and safety matters. 

Risk Assessment 

GLCS will conduct risk assessments for all cleaning activities and workplaces. These assessments will identify potential hazards, assess the likelihood and severity of risks, and establish control measures to minimize those risks. Control measures will follow a hierarchy, with elimination of the hazard being the most desirable option. If elimination is not possible, the hierarchy continues with substitution, engineering controls, administrative controls, and finally, the use of Personal Protective Equipment (PPE) as a last resort. 

Safe Systems of Work 

We will establish and maintain safe systems of work for all cleaning tasks. These systems will outline the correct procedures for completing tasks safely, including: 

  • The use of appropriate equipment and tools. 
  • The proper handling and storage of cleaning products. 
  • Manual handling techniques to prevent musculoskeletal disorders. 
  • Working at height procedures. 
  • Electrical safety procedures. 
  • Fire safety procedures. 

Training and Competence 

GLCS provides a comprehensive training program to ensure all employees have the knowledge and skills to perform their tasks safely. This training includes: 

  • Health and Safety Awareness 
  • Fire Safety 
  • COSHH (Control of Substances Hazardous to Health) Awareness 
  • Specific cleaning task training (e.g., deep cleaning, upholstery cleaning) 
  • First Aid training for designated staff 

We conduct regular competency evaluations to ensure employees retain the necessary skills and knowledge to work safely. 

Accident Reporting and Investigation 

All accidents, incidents, and near misses must be reported immediately to a supervisor. GLCS will investigate all reported incidents to determine the cause and implement corrective actions to prevent future occurrences. 

Communication and Consultation 

GLCS is committed to open communication and consultation on health and safety matters. We will provide employees with information on hazards, risks, and control measures. We will also encourage employees to raise concerns and participate in safety discussions. Monitoring and Continuous Improvement 

We will monitor our health and safety performance through regular reviews of accident data, near misses, risk assessments, and audits. We will use this information to identify areas for improvement and implement corrective actions. GLCS will comply with all relevant health and safety legislation and regulations in the UK. We will also keep up-to-date with industry best practices and guidance. 


This Health and Safety Policy will be reviewed annually or more frequently if there is a significant change in legislation, our work processes, or following a serious accident or incident.